This site is owned and operated by Gillards of Bath Ltd of Unit 2, 34 Box Road, Bathford, Bath BA1 7QH. Gillards Of Bath Ltd.Company No 4663660, Registered in England, VAT Reg No.728-9460-94. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at firstname.lastname@example.org or Tel 01225 851000.
All rights, including copyright, in this website are owned by or licensed to Gillards of Bath Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.
The prices payable for goods that you order are as set out in our website. All prices are inclusive of VAT(where applicable) at the current rates and are correct at the time of entering information.
Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the price stated in the email and will state the period for which the offer or the price remains valid.
4. Delivery charges
Delivery charges vary according to the type of goods ordered and cannot be refunded except in relation to faulty or incorrectly supplied goods where your statutory rights are unaffected.
5.1 Please note that we are only able to deliver accessories to addresses within the United Kingdom.
5.2 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Goods supplied are not for resale.
6. Cancellation rights
6.1 Under the Distance Selling Regulations you have the legal right to cancel your order within seven days of receipt of your goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract.
6.2 You cannot cancel your contract if the goods you have ordered are teas or coffees.
6.3 If you have received the goods before you cancel your contract then [unless, under clause 6.2, for which you do not have a right to cancel] you must send the goods in their original packaging back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
6.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
6.5 You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.
7. Cancellation by us
7.1 We reserve the right to cancel the contract between us if:
7.1.1 we have insufficient stock to deliver the goods you have ordered;
7.1.2 we do not deliver to your area; or
7.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
7.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible.
8.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a problem to us under this condition, our only obligation will be, at your option:
8.1.1 to make good any shortage or non-delivery;
8.1.2 to replace or repair any goods that are damaged or defective; or
8.1.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
8.2 Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
8.3 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
8.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
9. Damage to your computer
We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
10. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
11. Law, jurisdiction and language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
13. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
Gillards of Bath Ltd are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Use and collection of personal information
In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request.
We never release your personal details to any third party.
We may use information that you provide:
(a) To register you with our website and to administer it.
(b) For assessment and analysis e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies. Information on the cookies this website uses is given below. Clicking the 'Continue' button enables cookies and removes the warning message. The warning message will only be shown 5 times. If you do not want to accept cookies from our site you will need to set your browser settings to block cookies, however doing this may affect your site experience.
A cookie is used to count how many times the cookie compliance warning message has been shown. Once this has reached its limit the warning message is no longer shown.
Neither of these cookies contain any personal information.
These cookies allow us to count page visits and traffic sources (provided by Google Analytics) so we can measure and improve the performance of our site. They do not contain any personal information.
These cookies are used to enable core site functionality. They do not contain any personal information.
Data Protection Law
The only personal details we hold on our system are names, addresses, telephone numbers and email addresses. These are used only in our day to day business and not shared with 3rd parties. If you wish us to remove any information please contact us.